Support
Last updated: 12 October 2026
Write to us at hello@floristcircles.com — we answer within one business day. Please include the email you use to sign in and, if possible, a screenshot.
I can't sign in / the code doesn't arrive
Check the Spam and Promotions folders and make sure the email address is correct. The code is valid for one hour; you can request a new one in a minute. Administrators also need the 6-digit code from their authenticator app.
How do I join a circle?
Open Circles and press "Join". Some circles are by invitation or for course participants only — then use the invitation link or the course page.
Where are my courses and event tickets?
Courses are in Learning, events in Events. Your ticket and reminders come by WhatsApp or email; the live stream opens on the event page at the start time.
How do I report content or block someone?
Press "⋯" next to a post, comment, message or on a profile and choose "Report" or "Block". Our moderators review reports within 24 hours.
How do I delete my account?
Profile → Settings → Delete account (on the website and in the app), or write to hello@floristcircles.com.
Notifications
You can turn push notifications on or off in your phone settings and in the app; to stop email or WhatsApp messages about events, write to us.