Payment Terms

1. What you buy

The offer page shows what is included, the access period, the dates and place (for events), the price and the currency. That page and these terms form the agreement for your purchase. For offers of partner schools, the seller is shown on the offer page.

2. Prices and payment

• Prices are shown before payment in USD, AED or EUR. Your bank may charge conversion fees.
• Payments are processed by Stripe (card, Apple Pay, Google Pay); some offers — by GetCourse. We do not store your card details.
• Unless the offer says otherwise, payment is one-time — there is no automatic renewal.

3. Access and tickets

• After payment, access to the course or circle opens automatically, and an event ticket appears in your account; we also email you.
• Access lasts for the period stated in the offer (or without a time limit if none is stated) and is personal.
• For events with limited places, a place is guaranteed once payment is confirmed.

4. Cancellation and refunds

• To cancel, write to lba@lacybird.com from the email of your account before the service is completed.
• If the offer page states its own refund rules (for example, a full refund up to a certain date before an event), those rules apply.
• Otherwise, the amount paid is refunded or credited to future services, minus the costs actually incurred by us for your order (for example, materials, venue or payment fees).
• Refunds are made to the original payment method, usually within 5–10 business days. When a refund is made, access or the ticket is withdrawn.
• Nothing here limits refund rights that you have under the mandatory consumer laws of your country.

5. Changes, cancellations by us and disputes

If we cancel or move an event, you can choose a new date or a full refund. If you have a question about a payment, write to lba@lacybird.com before opening a dispute with your bank — we usually resolve it faster.